Best Place to Work and Truly Employee-Centric Company - Research Specialist ZoomInfo Employee Review

5.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo is absolutely one of the best places to build your career! The company truly puts employees at the center of everything it does. Leadership and HR are approachable, supportive, and always open to new ideas and feedback. I love how ZoomInfo is not only embracing AI technologies but also helping employees upskill and grow along with these changes. There’s something new to learn every day, and the culture of collaboration and encouragement makes work both exciting and rewarding. I genuinely feel proud and happy to be part of such a forward-thinking organization!

Cons

None at the moment, it’s been a great experience so far!

avatar
ZoomInfo Response
6mo
Thank you for sharing such thoughtful feedback and for growing your career with ZoomInfo. It's great to hear that you feel supported by leadership and HR and that our focus on AI and up-skilling is showing up in your day-to-day work. Creating a collaborative, encouraging environment where people can get to impact fast is exactly what we aim for. Thank you for being part of the team. – Brandon Tucker, ZoomInfo Chief Data Officer

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

avatar
ZoomInfo Response
1d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
avatar
ZoomInfo Response
1d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
See reviews by: Helpful|Rating|Date|All