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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Potential but Plagued with Execution Issues and Culture Toxicity. Avoid. - Anonymous employee ZoomInfo Employee Review

      2.0
      Mar 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The CEO has genuine vision and is compelling in small settings. Some very talented and committed people across the org.

      Cons

      The culture has serious structural problems. Layoffs are reframed as reorgs with little transparency — you find out through rumors or after the fact. Strategy shifts constantly; product direction changes monthly, making it hard to build anything durable or advance your career in a meaningful direction. Career growth is real only if you’re in a high-visibility area and willing to self-promote aggressively. Doing good work quietly doesn’t move the needle. Credit-taking and territorial behavior are rewarded over collaboration. Leadership tone is a problem. The CEO has publicly berated employees during all-hands meetings, which creates a culture of fear that trickles down. People learn to stay quiet rather than raise real issues.

      avatar
      ZoomInfo Response
      2mo
      We are sorry to hear your experience did not reflect the environment we aim to build. We take concerns about transparency, collaboration, and communication seriously. While we cannot address individual situations here, we value candid input that helps us strengthen our culture. We appreciate the time you took to share your perspective. – Chad Herring, ZoomInfo CHRO

      Explore other reviews about ZoomInfo

      5.0
      Jun 17, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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