Customer Success - Anonymous employee ZoomInfo Employee Review

4.0
Feb 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and awesome atmosphere. I've never been with a company that will invest in so many tools to help you hit your goals. Internal training is second to none. It really helps get people ramped up and successful right away.

Cons

Along with the many new tools that are brought on regularly, there is a big learning curve and constant updates to workflows. If you aren't one that can handle changes quickly and often, this isn't the place for you.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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