Growth, Culture, and People - Customer Success Manager ZoomInfo Employee Review

5.0
Mar 24, 2017
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved every minute of working here. They took a real chance in hiring me being that I was the youngest person on my team by probably 5 years (or close) and had no sales/account management experience, but I was motivated. After my two weeks of training my confidence had boosted significantly. Prior to starting here I had hesitance with role playing and being on an open floor where I might sound funny to other people but the training was fantastic, the feedback was extremely helpful, and I had all the help I needed. Senior management was always willing to help and were great at communicating/getting involved with tough situations I may have not had the experience to handle up front. The best part about working here is the people that I had the pleasure of working with each day. There is no other office environment like this. You can be yourself and interact with everyone around you, but when it's time to work, it's time to work. Regardless of where you are in your career I highly recommend working at DiscoverOrg. I had no intention of leaving unless my "dream job" came along and by sheer luck/timing, it did. Hats off to Henry and all senior management for creating a place like this. I'll miss everyone I worked with.

Cons

The Finance team is an absolute Godsend and I am forever grateful for their help. With that being said, work directly with your manager if you have any questions about your commission report. The individual responsible for putting them together doesn't like to be questioned. In this instance, a mistake was made and I asked a question about it-- but to the wrong person. It was handled poorly up front, but fixed in the end.

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ZoomInfo Response
9y
We're thrilled that you had a great experience at DiscoverOrg. You're spot on that we look for motivated and successful people to join our team, and we invest in our employees with extensive and ongoing training to ensure everyone can be successful in their career at DiscoverOrg. If things don't work out .... you know where to find us!

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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