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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Environment was nice, Management was awful. - Corporate Research Analyst ZoomInfo Employee Review

      2.0
      May 17, 2017
      Corporate research analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved the training process and the organization of the company.

      Cons

      There's a lot of pressure put on the researchers since they're DiscoverOrg's "unfair advantage" against other companies that are similar. Also, they don't give you much of a chance to improve from the second you get hired. It's basically sink or swim and if you can't get up to their ridiculously high expectations, then you get fired. Don't expect to work here for long unless you can schmooze the upper management directors or get a lot of numbers fast.

      avatar
      ZoomInfo Response
      8y
      Thanks for the feedback. There is no question that we are a metrics driven organization. We recognize that in order to provide the best service for our clients that we have to be focused on the things that matter to them and we need to measure those things - like you point out "lots of numbers fast" - direct dial numbers are important for our clients and you're correct in pointing out that we are metrics focused on those when it comes to our research team. I appreciate the sentiment about the lack of opportunity to "swim" and will talk to our HR and Training leaders to make sure that we are giving our employees the tools and training they need to be successful here.

      Explore other reviews about ZoomInfo

      5.0
      Jun 17, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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