DiscoverOrg - Customer Success Manager ZoomInfo Employee Review

5.0
Jan 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Huge opportunity for career advancement, huge potential for commission 1st year and beyond. Ability to work with the largest companies in the world (they're clients), tremendous personal growth, the commute is great for most in the area. Travel for work, like-minded employees, and good location downtown Vancouver.

Cons

No flexibility in the work from home policy is about all I can say. People find things to make negatives - managers pushing you, making you uncomfortable, challenging you etc. It's not a place for everyone, but it's full of smart people that are really driven so it's contagious. Definitely not for everyone.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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