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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      ZoomInfo is a great company where you can grow your career and meet wonderful people as you do it - Anonymous employee ZoomInfo Employee Review

      5.0
      Feb 15, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ZoomInfo's culture is fast-paced and exciting. They are all about growth and professional/personal development and they provide a lot of opportunities to employees to reach their goals, including management training, technical courses, and internal promotions. I love that the company offers 401K and HSA matching, as well as equity to all employees. I've made so many friends here over the years, and my coworkers are so kind and helpful. The leadership team provides updates on how the company is doing and where it is heading on a quarterly basis, and they set aside time to recognize the top performers.

      Cons

      Since so much of our culture revolves around continuous growth and striving to be the best in our industry, there have been times where I've seen the assumption that we already are the best just taken at face value by leaders and peers. Sometimes, we need to take a step back, be honest with ourselves, and ask whether a strategy or process is really working or if we need to move in another direction. However, this issue is relatively small compared to everything I love about working at ZoomInfo.

      avatar
      ZoomInfo Response
      5y
      Thanks for your feedback. We are a company that is all about setting – and exceeding – our goals. We encourage our employees to set ambitious targets for themselves and, as you pointed out, we have supportive, talented teams and engaged leadership to help you reach your goals and celebrate with you when you get there. And if you see a process or strategy that is standing in the way of hitting your target, we hope you will feel empowered to speak up and change it! That's how we will stay ahead of the pack. Speaking of goals, we also want to be sure to support our employees' goals outside of work, which is why we are proud to offer 401(k) matching, equity, and great benefits that include HSA options. Thanks again for taking the time to share your thoughts. If you have anything else to add you can feel free to reach out to the employee experience team or your HR business partner. -Paige, Employee Experience

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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