ZoomInfo Walks the Walk - Sales ZoomInfo Employee Review

5.0
Apr 12, 2021
Recommend
CEO approval
Business Outlook

Pros

If you care about a collaborative work environment with professionals passionate about their craft, come to ZoomInfo. You'll be surrounded by hard working, fun loving colleagues who genuinely support each other day in and day out towards excellence. ZoomInfo tries hard every day to connect with it's employees and goes the extra mile despite the remote stance. I feel a true sense of caring and belonging here. It's software/SaaS so inherently it's fast-paced. But I feel an amazing sense of accomplishment here at the end of every day. And I know I want to be here for years, not just quarters. I seek to fold into this culture and both learn from and add to it. They've made it clear they embrace EVERYONE at ZI. I challenged them during the interview on race issues and sexual orientation and they had a declared position on plus they backed it up with demonstrated actions. If you're seeking perfection, go elsewhere. ZoomInfo is not perfect, nor does it try to be. It simply tries to get 1% better every day and asks us to do the same. I can get on board with this agreement. Can you? If so please come join us. We're growing and we need YOUR energy here now.

Cons

Because ZoomInfo values the in person energy that comes with being in the office there's multiple approaches available for the post pandemic return to normal. If you're someone who never wants to be in an office working with colleagues again you may not gravitate to our culture. We want to be among each other, even if not a full 40 hours each week in the future. I don't consider it a con, but you might.

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ZoomInfo Response
5y
Thank you for taking the time to leave feedback and for articulating the values that define ZoomInfo. The drive towards excellence you mentioned is something our employees embrace and that energy has fueled our incredible growth. We get 1% better each day because we support each other, learn from each other, grow and celebrate together. As you said, we like being together and thrive in a collegial, collaborative environment. Our Diversity, Equity, & Inclusion programs strengthen our workplace and ensure all voices are heard. That's how we innovate and Define New Possibles. We can't wait to come back together this summer in our new hybrid remote working model. Thanks again for sharing your thoughts! -Paige, Employee Experience

Explore other reviews about ZoomInfo

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- The caliber of people here, from engineering to sales to operations. There's a collaborative, "figure it out together" culture rather than territorial silos. - Leadership is generally open to internal mobility and stretch assignments if you raise your hand. I've seen colleagues move across departments and take on bigger scope when they show initiative. - Solid and affordable health benefits compared to anywhere else I have worked, unlimited PTO, and perks that reflect a company that cares about employee wellbeing. - Things move fast here, which means you get exposure to a lot and can see the direct impact of your work relatively quickly compared to larger, more bureaucratic companies.

Cons

Like any growing company, it's not without its challenges. The pace can be intense, and priorities sometimes shift quickly.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

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