Felt like a Telemarketer - Sales Development Representative ZoomInfo Employee Review

3.0
Apr 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Base pay is solid especially out of college. New office is nice, snacks, cold brew on tap, etc.

Cons

Felt like i was a telemarketer, just sitting there dialing the same 100 numbers over and over every day

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ZoomInfo Response
5y
Thanks for your feedback. We’re glad you enjoyed some of our office perks, and we’re excited to offer those once again when we reopen the offices in July! You’re quite right – working with us can be very lucrative! Opportunities for advancement are plentiful. We promote internally whenever possible, and most SDRs are promoted within four months. Coming on as an SDR is a great way to learn our business, and we have many current company leaders who started their careers with us in that role. Thanks again for taking the time to leave your thoughts, and best of luck on your next career adventure. – The ZoomInfo Employee Experience Team

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
6d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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