Inside sales review - Inbound Sales Representative ZoomInfo Employee Review

3.0
Jul 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Team work, collaboration, fast pace. Areas to move and grow. Big team focus and helping each other

Cons

Seems like a bit of favoritism. New hires get promoted quicker than longer employees based on what’s needed at the moment.

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ZoomInfo Response
4y
Thank you for taking the time to leave feedback on your experience so far at ZoomInfo. We are happy to hear you find the current work environment to focus on collaboration and colleagues who help one another. We agree- things are definitely moving at a fast pace at ZoomInfo. We’ve had two acquisitions so far and we’re not even halfway through the year. In terms of internal mobility, we strive to provide tools and resources to our employees that enable and empower them to grow their careers at ZoomInfo. Our goal is to make sure each employee has the opportunity to be successful, achieve their objectives, and develop themselves and their careers. We have a defined structure and process in place to ensure that there is no favoritism at play when considering colleagues for mobility or promotion. We want to be able to promote from within whenever possible, so we encourage employees and managers alike to place an intentional focus on employee success. If internal growth is something you’re interested in at ZoomInfo, we’d encourage you to reach out to your manager and develop an individual development plan. If you have any questions or need assistance, please contact hrfeedback@zoominfo.com. – The ZoomInfo Employee Experience Team

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
1w
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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