Sales Dev Rep - Sales Development Representative (SDR) ZoomInfo Employee Review

4.0
Nov 26, 2021
Recommend
CEO approval
Business Outlook

Pros

- Brand Name - Tech Stack - Learn how to Sell

Cons

- Stupid KPIs Requirement - Micromanagement from Management - Never "off", looked down upon if you take pto

avatar
ZoomInfo Response
4y
Thank you for your feedback. I’m happy to hear that our tech stack and reputation in the industry are seen and appreciated. As a former SDR, I know the role can be challenging. The reality is that success in this position is volume-driven. Some people exceed their quotas without much oversight; others need more time, coaching, and support. I’m sorry to hear that it translated to micromanagement in your experience. We never intend to make our employees feel micromanaged. Taking time off is an essential part of your career, and we do everything we can to empower our team members to take the time they need to rest and recharge. This looks different for everyone, which is why we have an unlimited PTO program. My door is open, and I am listening. If there’s anything I can do to help, please reach out to me. -Brian Vital, VP of Sales

Explore other reviews about ZoomInfo

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- The caliber of people here, from engineering to sales to operations. There's a collaborative, "figure it out together" culture rather than territorial silos. - Leadership is generally open to internal mobility and stretch assignments if you raise your hand. I've seen colleagues move across departments and take on bigger scope when they show initiative. - Solid and affordable health benefits compared to anywhere else I have worked, unlimited PTO, and perks that reflect a company that cares about employee wellbeing. - Things move fast here, which means you get exposure to a lot and can see the direct impact of your work relatively quickly compared to larger, more bureaucratic companies.

Cons

Like any growing company, it's not without its challenges. The pace can be intense, and priorities sometimes shift quickly.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

1
See reviews by: Helpful|Rating|Date|All