Great Managers, Hypocrite CEO - Senior Software Engineer ZoomInfo Employee Review

4.0
Dec 2, 2021
Recommend
CEO approval
Business Outlook

Pros

I've been with the software team for a year this month, and absolutely love the direct management. Having worked with non-technical management, it's nice to have folks in charge who know what they're doing.

Cons

The CEO and upper management are completely superficial. The CEO calls for winter donations, but the highest donating office donates less than 0.1% of his estimated net worth, but he has the audacity to lecture us about donating more. ZoomInfo has seen the best quarters since it's inception in the last year, but refuses to allow new employees full time work from home, despite having all employees work from home during that time. Lastly, the CEO today issued an all-employees email, saying "Please remember, compensation (including equity) is your personal information and it is not recommended that you share that information with others. RED FLAG!!!!

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ZoomInfo Response
4y
Hi, thanks for taking the time to leave feedback. Our Winter Donation Drive is incredibly important to our culture, and to our CEO personally, so I wanted to take a minute to address your comments. I think it's possible you misunderstood Henry’s message; our CEO and his family match the funds we raise during the drive, so of course he wants to see our employees give as generously as possible because it increases the amount he donates! I also want to underscore that we don’t expect our employees to only dig into their own pockets. As you might have seen, our team comes up with super fun and creative ways to fundraise every year, including selling custom dog bandanas and homemade salsa. At ZoomInfo we always say we do well AND we do good. Giving back to the communities we live and work in is part of our DNA, and has been since day one. I hope you were able to experience the spirit of the Drive. With respect to your second comment, we actually have a fairly sizable percentage of permanently remote employees (in addition to the fact that about 90% of our workforce is still working fully remote due to the pandemic). This working arrangement can be granted based on the role and the team, among other factors; however, it’s untrue to state that we refuse to allow new employees to work from home – it just depends on the situation. Finally, we do recommend that employees keep personal information confidential. We consider personal information to include compensation, health information and PMI, social security number, passwords, etc. This is simply a best practice to protect you. If you have any other questions regarding these topics, you can feel free to reach out to me directly or to HRfeedback@zoominfo.com. – Alyssa Lahar, ZoomInfo Chief Human Resources Officer

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
1d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
1d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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