Pretty great company as a whole, but some teams make the company look bad - Anonymous employee ZoomInfo Employee Review

3.0
Dec 20, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Growing quickly and doing some really awesome things with their products -All the tools and support you could want to succeed in your role -Benefits were stellar -Lots of really smart people all around -Senior leaders are true operators and know how to execute -Remote friendly All in all, definitely a place to be if you land on the right team with a good manager.

Cons

-Below market pay -At times seemed like there was a bro culture -No diversity in leadership (mostly white males) -Depending on the team you're on, no attempt at bringing people together i.e. team spirit/culture. You're just there to execute tasks, not have fun or work together. -Long hours/no work-life balance Be prepared for the worst, cause there are definitely some less than stellar personalities and responsibilities depending on where you end up working at ZoomInfo

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ZoomInfo Response
4y
Hello – thank you for sharing your thoughts with us. As a rapidly growing company, we aim to hire the best and brightest talent to keep us getting 1% better every day. When we find and onboard these smart, driven folks, we take great pride in supporting them with the tools and resources they need to thrive and great benefits to keep them healthy. And when the time is right, nothing makes us happier than to be able to promote internally. That’s why our senior leadership is so good at both strategy and execution. Many have worked their way up from the ground floor. I’m thrilled to hear you observed and appreciated this unique aspect of our culture. Diversity & Inclusion is something I personally think about every single day in my job. My team and I are constantly working to make sure we have an inclusive workplace, and that our diverse employee base is mirrored at the leadership level. At the moment, we’re above the industry benchmark and getting better every day. We’ve set aggressive diversity goals and baked them into our Corporate Objectives. I am confident we will continue along our current positive trajectory in 2022. I wish that you could have experienced more team spirit – I have fun at work pretty much every day and I think team spirit is a key factor in motivation. The pandemic has made this more difficult than it once was; we hope to return to some form of normalcy soon! Thanks again for taking the time to leave feedback, and I wish you success in your career! – Alyssa Lahar, ZoomInfo Chief Human Resources Officer

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
6d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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