Hypocrites - Sales Development Representative (SDR) ZoomInfo Employee Review

3.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

#1 Product, inclusive culture, positive environment

Cons

Tout versatility of GTM platform but internally uses competitors like Outreach and FrontSpin. Tons of incorrect, duplicate records in ZI and in Salesforce, despite preaching Ringlead, Enrich and data quality. SDRs waste time calling old leads and need to verify info with LinkedIn. Little to no training or coaching, even after Chorus acq. LTS taught by someone who can't sell. I was once a believer, but ZoomInfo does not practice what they preach.

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ZoomInfo Response
4y
Thanks for taking the time to leave your feedback on what it’s like to work at ZoomInfo. We’re happy to hear you like the product and feel that our culture and environment are inclusive and positive. In terms of our database, we seek to hire the best talent available who work tirelessly to ensure our users get the most accurate, up-to-date data when using our platform. Thank you for your recommendations. We are constantly looking to improve our technology, SPIFs, and general cross-collaborative alignment. If you have anything else to share, contact us at HRfeedback@zoominfo.com. - The ZoomInfo Employee Experience Team

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
2d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
2d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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