First they're sweet, then they're sour. - Contracts Administrator ZoomInfo Employee Review

2.0
Feb 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is decent at entry level positions. Promote internally often, but you'll only make it to a certain point before you'll really have to grind & bend over backwards for more. Benefits, all good & dandy. They're generous with PTO/Sick time. You'll meet some nice folks.

Cons

Sales-bro culture rules the roost. The CEO comes from a sales background, and it's all you'll hear about. (Money, money, money. More, more, more). It's really over the top at times and a huge turn-off. (Ie. The CEO sending out an email to the whole company saying "If you're here just to collect a paycheck, get out"). Disgusting. They're a public company, so stock options are a thing, but the way they dish them out to lower level staff feels a bit like indentured servitude. My last 2 years at the company, I didn't receive a proper raise due to inflation. However, I did receive RSUs that would vest over the next 3+ years. It left me in a position where I could either ride out my work-place depression & cash out in a few years, have enough to throw a downpayment for a home, or put my mental health first & just leave. Asked for a raise several times due to increasing work responsibilities, was told the time to ask for raises would be later in the year. When I followed up later at that time, I was told "Oh, the time to get that was back a few months ago when we last talked". The big dogs make way too much salary, and get rewarded big stock chunks, while lower level employees get pennies & RSUs if they just cling on a while longer.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
1d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
1d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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