Supportive Culture and Mega Growth Opportunity - Sales Development Representative (SDR) ZoomInfo Employee Review

5.0
May 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Everyone at the company is friendly and willing to help out. There is healthy competition that makes it fun within teams. My favorite is that they lay out several paths that you can go down to succeed. From someone working in startups his entire life, the structure is super clear which sets expectations from the start. Not only do you have a great system for moving up, but you have the opportunity to move laterally in the company as well. Zoominfo puts a heavy emphasis on promoting from within and giving you the role that best suits your skills so you can be of the highest value to yourself and the company.

Cons

My first time being in a corporate office in my life and it's a bit overwhelming at times. Sometimes hard to focus in the office. It's a hybrid role so only 2 days a week so not that bad.

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ZoomInfo Response
3y
Thank you for your feedback. We're so happy to hear you're loving it here at ZoomInfo. Benchmarked against the industry standard, we excel in mobility and career growth so we appreciate you sharing your experience. If you have any additional thoughts on how we can be even better, feel free to contact us at HRfeedback@zoominfo.com or reach out to your HR Business Partner

Explore other reviews about ZoomInfo

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
1w
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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