Prepare to Sweat - Sales Representative ZoomInfo Employee Review

2.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing product, very marketable and beneficial to prospects. Constantly evolving to be further desirable. Training for Sales Development is good, although they start you solely on inbound which is known to be a grind. Good place to cut your teeth selling. Good chance to make $100k or more if you find your stride. People are extroverted and friendly, made many lifelong friends here. Good place to get promoted if you're excelling.

Cons

Using PTO is not incentivized, aggressive sales practices are used that are quite aggravating to prospects so if you have a strong sense of empathy you will be uncomfortable calling random people 2 times a day. You can (and will) be tracked on precise metrics to see why you're underperforming. Lots of managerial favoritism and turning blind eyes to people who manipulate system to make money. Performance Improvement Plans are given out after 2-3 months of missed quota so be prepared to sit in hot seat. Very high stress level and constant leadership shifting. You could go a month or more without knowing what your commission structure is and get paid out retrospectively. Fast direction changes prevent any establishment of roots. It's chaotic and stressful here, you will work many hours of OT, and they expect a 50% burnout rate.

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ZoomInfo Response
3y
Thank you for leaving a detailed response on your experience with ZoomInfo. We are happy to hear that you benefited from the training we put in place to set you up for success from the start. We pride ourselves on being a nimble organization that can respond faster than anyone else to customer and market needs. This requires being ready to re-focus quickly to move fast, which can feel intense at times. Also, we have a clear code of business ethics that every employee signs before they start work. Any perceived unethical business practices should immediately be reported to HR or anonymously on our whistleblower hotline. As we drive increased efficiency across our business, we are improving by 1% every day and we’re committed to doing better. Thank you again for taking a moment to share this feedback – it’s very valuable to us.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
11h
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

2
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ZoomInfo Response
11h
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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