Read This Before You Apply - Sales Development Representative (SDR) ZoomInfo Employee Review

2.0
May 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The product is something that a lot of businesses need in order to drive growth within their own companies, which means it is an easy product to sell. People want to use the platform and usually see the value in it without having to do a hard sell. There is room for growth here. If you are willing to put your head down and grind, you will be able to move up fairly quickly but expect to succumb to the grind culture that they promote. Other companies love to see that you have worked at Zoominfo in the past because it shows them that you have what it takes to work hard. It is a great resume builder. PTO is flexible which means you won't run out of it, but be mindful that even if you take PTO you are still expected to hit your monthly quotas that month.

Cons

This company has an extremely high turnover, with both people being let go and quitting. They pick managers based on their performance, which means they may not possess the management skills required to manage a team. This leads to a lot of frustration when needing to ask a question. There is also a lot of movement of managers. You may come in to work one day and be put on a new team without a heads-up. There is a lack of stability and teams/ rules are constantly changing. They also put a lot on the manager's plates, making it hard for them to be able to attend the 1:1 they schedule with you or provide you with help. Teams are often large and because of this, you may have to fight for dial room with your colleagues. This position was originally a hybrid role with 1-2 days in the office max, but as time went on they started asking people to come in 3-4 days a week.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
8h
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

2
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ZoomInfo Response
8h
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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