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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Thumbs down - Research Analyst ZoomInfo Employee Review

      1.0
      Jun 9, 2023
      Research analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give you unlimited pto but you never really get to use it

      Cons

      Too many to name. Massive lay offs, seems like they hire to boost their numbers at the end of the quarter then turn around and lay you off, micromanaging is rampant, upper-management is cold, going to regular managment gets you nowhere, over promise and underdeliver should be their name. Would never work here again.

      avatar
      ZoomInfo Response
      3y
      Thank you for leaving us a review - we take all feedback seriously and work to make thing 1% better every day! We are constantly evaluating the organization, ensuring that we have the right people in the right roles to drive our long-term growth and success. And, you are correct that we still continue hiring in key parts of the company, mainly in sales, while we look to drive efficiencies around the organization. We are sorry your experience was less than great and we wish you the best of luck in your next endeavor.

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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