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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      High Churn; You're a Cog - Senior Analytics Manager ZoomInfo Employee Review

      3.0
      Jun 15, 2023
      Senior analytics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The data is plentiful, clean, and accessible. It makes doing my job easy, and at times enjoyable. Many of the systems and infrastructure in place are truly best in class. Anyone in analytics knows the value of these fundamentals to your responsibilities and career growth. My ability to work in this data environment has definitely resulted in fast skill growth due to the ability to spend more time on the important stuff rather than data acquisition and cleaning. A great place to work to hone your skills. Get in, do 2 years, and get out.

      Cons

      The culture moved so fast. Too fast. If an idea takes more than 1 day to execute and show results, it won't get support. Some great ideas are also big ideas, which may take time. Unless you're in senior management, you won't be heard and won't get support for these projects. Ideas and direction are very top-down. I really feel like a cog in the machine. The work culture is also insane. You should plan to work 12-hour days at least 3x per week if you want to get promoted to director or above. They preach work-life balance, but their actions around promotions and layoffs speak differently. If you don't give it all, and then some, you won't succeed.

      avatar
      ZoomInfo Response
      3y
      Thanks for leaving a review. We pride ourselves on our thriving fast-paced culture and we absolutely want to hear from our employees who are responsible for making our success happen. We win because we innovate quickly and never slow down yet every day we strive to be 1% better. I encourage you to reach out your HR Business Partner to talk through these concerns. Thank you again for your feedback (and for your hard work at ZI!)

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      6d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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