Good Company but Team is Pathetic - Client Integration Engineer ZoomInfo Employee Review

3.0
Jul 4, 2023
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo always tries to understand the value of an employee and makes efforts to hire a variety of people.

Cons

Senior Leaders who are leading the team are well experienced. They are confused and will always ask the employee to follow the different processes every day.

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ZoomInfo Response
2y
Thank you for your comments and understanding that our senior leaders are well-experienced. As you would have seen, as a growing organization in India, many teams and team members are very new to ZI India. We are collaborating with our global counterparts and senior leaders to ensure we are aligned to the global processes and practices fast. Some of the changes you have noticed are part of the growing pain, and every day we are learning how to make our processes better. Global leaders are fully committed to growing, mentoring and giving ownership to the ZI India team and you would have noticed many of these instances they are spending their time and giving other necessary training. The value of ZI comes in understanding the value of employees, giving them the environment and tools to be the best (and provide feedback along the way) and also hiring diversified employees as you have rightly noticed. Our goal is to work together to build a bigger and stronger ZI.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
8h
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

2
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ZoomInfo Response
8h
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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