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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Horrible Sales Culture - Account Executive ZoomInfo Employee Review

      2.0
      Jul 16, 2023
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great sales training and some good managers that do care about your success. Free snacks and coffee in the office. Zoominfo SalesOS truly is a best-in-class product.

      Cons

      Absolutely no work-life balance requiring 55-60 hour weeks bare minimum for success. This is a sales organization that churns and burns through employees at a faster rate than any company I've worked for in the past. Many of the things promised during the interview process were completely untrue and felt like a bait and switch from the get-go (ex. offered a higher base salary, and upon quitting my job, they retracted my offer and offered me the same role at a lower base salary). They will constantly pressure you to work more hours and to work on vacations that you had planned months prior. The sales tactics they prefer resemble that of a used car salesman, than being in tech sales.

      avatar
      ZoomInfo Response
      2y
      Thanks for sharing your experience as an employee of our Sales org. We win because we innovate quickly and never slow down yet every day we strive to be 1% better. And because we want to hear from our employees and understand what they need to thrive at ZI, we recently launched the ZI Voice employee engagement survey. We will use the insights and trends to continue improving our employee experience.

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      3
      avatar
      ZoomInfo Response
      6d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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