horrible company do not work here - Sales Development Representative (SDR) ZoomInfo Employee Review

1.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

none, absolute grind house, below market pay, terrible leadership across the board.

Cons

all leadership henry schmuck taking every opportunity to screw employees no job security at all BELOW market in pay with no added security or benefits.

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ZoomInfo Response
2y
Hey, First, I am always working on my delivery - sometimes I’m making the right point, but I’m not doing it in the way it lands best. I do believe in RTO, and we’ve had an RTO policy since the beginning of the year, while it has been mandatory since then, I’ve tried to give everyone time to adjust to a new normal. We have come to the point where I believe the benefits of the RTO policy outweigh additional time for adjustment. I want to be as transparent as I can be when I address the company, so while I didn’t mean to mock or be smug about it, I did want to be honest. Of course I also personally bear the responsibility for the company’s performance - I set the strategy, I hire the team to execute, I hold them accountable. If the business is not doing what we expected it to do, that’s my fault. At the same time, I want to make sure everyone knows the areas we should be focused on - that invariably means we have to review areas where we didn’t show up as well as we could have - it’s like watching game tape in sports - we don’t just watch a highlight reel, we focus on the areas we could have improved. When I do that - I’m not passing blame or responsibility, I’m making sure we are aligned on areas we can improve on and letting everyone at the company know I’m working on improving those areas. But again, on delivery, I’ll continue to work on it. -Henry

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
8h
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

2
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ZoomInfo Response
8h
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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