Tremendous Growth Potential, Equal Risk - Anonymous employee ZoomInfo Employee Review

4.0
Jan 23, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are so many growth opportunities for employees who are willing to come in with a good attitude and give their job 200%. The onsite kitchens are always stacked with snacks to keep you nourished throughout the day. The CEO is still as active and committed to the company's success as he was on day 1. The benefits at ZoomInfo -- if you have space to use them -- are very generous, including unlimited PTO, health insurance options, and a 401(k) employee match. The organization has many employee resource groups (ERGs) and is committed to nurturing diversity, equity, and inclusion.

Cons

There performance bar is set high at ZoomInfo --in addition to being nervous about layoffs, you should also be concerned about the security of your job if you aren't consistently exceeding your goals. The CEO and leadership sentiment of, "if you don't like here, then leave" is a cold approach that feels very shut off to feedback. There are leaders at the company who have been there since the organization was a small startup, and they're typically the ones who contribute to a sour workplace culture. ZoomInfo has a rigorous hiring process now, but the people who were grandfathered into their leadership roles have not been held to the same standards. The HR department is an example of departments that were founded based on long-term employees -- the core HR team is comprised of personal best friends, which makes the department feel cliquey. When it comes to the rest of the HR roles, there seems to be a high level of turnover/layoffs, and when HRBPs join the organization, they aren't equipped to take action on employee concerns. This was evidenced by my own personal experiences reporting issues to HR (the lack of action regarding my reports ultimately resulted in my voluntary departure from the organization) as well as the experiences of other former employees.

Explore other reviews about ZoomInfo

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong career growth for high performers, Great Pay and Benefits, Flexibility and supportive peers, Top Tier software and data tools!!

Cons

Hyper competitive and sometimes feels draining but everyone pushes for win which is great.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

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