great product, terrible sales culture - Inbound Sales Development Representative (SDR) ZoomInfo Employee Review

2.0
Dec 13, 2024
Recommend
CEO approval
Business Outlook

Pros

the product is legit well stocked kitchen monthly employee lunches nice coworkers good benefits and perks hybrid work week

Cons

nothing is protected the "rules" in place are not followed by everyone and people that don't follow the rules are not held accountable there is not level playing field or opportunity for everyone - there's a 2 week training but only 25% of it is valuable for this role - ZI expects employees to learn from each other, which would be great if the expected targets made sense. much of their sales logic makes zero sense the recruiters do not present the job honestly - had I better understood the sales culture and process and how long it takes to be advanced, probably wouldn't have taken the role

Explore other reviews about ZoomInfo

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong career growth for high performers, Great Pay and Benefits, Flexibility and supportive peers, Top Tier software and data tools!!

Cons

Hyper competitive and sometimes feels draining but everyone pushes for win which is great.

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

Cons

The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

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