Disorganized & Do Not Care About Employees - Senior Software Engineer ZoomInfo Employee Review

1.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

N.A. - Look Elsewhere, not even a good stepping stone

Cons

Very top-down heavy with management. Bloated from VPs to Directors to Managers, which leads to a lack of alignment that is noticeable even to customers and reflected in the stock price. There is no unified direction to work toward and a lack of product voice on all fronts. Politics and favoritism are heavily practiced. When teams are not performing due to a lack of guidance and product direction, certain engineers are promoted and turned into one-man teams to get the actual work done. Yearly reorganizations will leave you back at square one with any small progress you made during the year, if they don’t result in quiet firing. Do not expect much from your manager or career growth—reviews are only used to build a file to determine whether you will be shuffled or turned into a one-man team. Certainly, do not expect promotions in title, salary, or bonus. 2025 is going to continue to be hard for ZoomInfo. The stock is already at all-time lows, and they are behind in the market on product and internally behind in building an engineering team with the talent to compete.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
9h
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

2
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ZoomInfo Response
9h
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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