Lost direction - Software Engineer ZoomInfo Employee Review

2.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Globally distributed workforce, good tech stack, good comp.

Cons

It looks like the company lost direction, with too many changes and many immature leaders running the show. Their stock price is going to gutters. They are too pricey for the customers. They have too many people to do the work.

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ZoomInfo Response
1y
Thank you for taking the time to share your feedback and for your contributions to ZoomInfo over the past 4 years. We appreciate your recognition of our global team, strong technical foundation, and competitive compensation. I want to address the concerns you've raised about direction and leadership. While change can create questions, ZoomInfo has actually sharpened its focus as the category-defining leader in B2B Go-to-Market (GTM) Intelligence. Our recent launch of our GTM Intelligence platform demonstrates this clear direction, unifying our solutions to help over 35,000 companies find, convert, and grow their customer base more efficiently. No other company has the breadth and depth that we do in this space. Our platform delivers measurable ROI for customers. Our AI-powered platform now provides access to over 100M companies and 500M contacts, enriched with buyer intent, hiring data, and tech intelligence, delivering value that justifies the investment. While market conditions may fluctuate, our focus remains on building long-term value through innovation and customer success. We continue to invest in our platform, our people, and our future, guided by a clear vision of modernizing how businesses go to market. We value transparent feedback, both private and public, and use it to continuously improve. Thanks again for sharing your perspective.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
5d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

4
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ZoomInfo Response
5d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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