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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Good starting point - Sales Development Representative (SDR) ZoomInfo Employee Review

      4.0
      May 10, 2025
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steep learning curve Useful tech stack Great product / market fit Great sales people to learn from Friendly team wants to see you succeed Decent company benefits

      Cons

      Very high sales targets compared to other companies Can be ruthless if you can't keep up with these targets Company doesn't do much to foster a 'company culture' - you come here to make money Current progression from SDR to AE seems non-existent.

      avatar
      ZoomInfo Response
      1y
      Thanks for sharing your experience. We appreciate the thoughtful feedback. We’re glad you found value in our tech, product-market fit, and team culture. Those are core to who we are. We hear you on quota concerns during time off. Our Sales Ops team is always reviewing how we handle this to make things flexible and fair. On career progression, we do have a structured SDR-to-AE path, and we’re working on making it more visible and accessible. Many SDRs have successfully made the move, and we’re continuing to improve that path. We're also focused on strengthening our culture beyond performance, with mentorship and skill-building programs to support your growth. We’re always learning and evolving, and your feedback plays a big part in that. If you haven’t already, we encourage you to chat with your manager about your career goals and feedback on our culture. Definitely check out the development resources available through our learning platform as well. And of course, if you ever want to talk more, our HR team is here to support you.

      Explore other reviews about ZoomInfo

      5.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much growth and opportunity within the company! I feel like our company is so "with it" with guides and new tools being brought in (especially now in the age of AI) that support our explosive improvements in both short and long term goals. The company has supported me with any resource I've needed and keeps me excited about "what's next". I feel like I become better each day and am so grateful for my team's support when going through anything difficult as well. I feel cared for and appreciated.

      Cons

      The IT/software industry comes with more volatility in markets so while that's not the most comfortable, I know that consistency and the good actions we take every day is what makes me and our company successful in the long-run.

      3.0
      Jun 18, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      4
      avatar
      ZoomInfo Response
      1w
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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