Pros
Culture is amazing - people work there to make a real difference and always go out of their way to assist. We had an issue with a customer last week and asked for help from engineering and they worked non stop till the customer was delighted. Not satisfied but delighted. Everyone in the company is customer focused. Then the platform is great - with apps moving tot he cloud organizations are truly challenged on to secure their internet access/gateways. And what about users that are outside the enterprise. These challenges are solved in a unique and efficient way by Zscaler. When customers send you all their internet traffic, you start to wonder who is the service provider - the telco providing the connectivity or Zscaler ...
Cons
In the past, lots of customers were brought on board very quickly without having the required teams to support them - how this is being more than addressed.