Passion for the purpose. - Anonymous employee Zūm Employee Review

5.0
Aug 14, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a company that’s deeply invested in improving customer satisfaction. Lots of insights incorporated in planning so customers only get the best service that the company can possibly deliver. And it doesn’t stop with the plans. The speed by which the team executes - with precision – is incredible too. The company promotes from within and offers first-class compensation and benefits that include: Dental / Medical / Vision, Equity, and Unlimited PTO.

Cons

Communication skills a must. You must be able to relate to employees from all levels.

Explore other reviews about Zūm

5.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One thing that stands out to me is the consistency. The schedule is predictable, expectations are reasonable, and the environment remains professional. The position has been a positive experience for me because I know what to expect from week to week.

Cons

I don’t have any concerns about the driving conditions.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The office was in an accessible location. My coworkers themselves were not difficult to work with.

Cons

• The team's project management system was nothing more than a shared Google Sheet. • The supposed operational infrastructure did not exist. No database, automation, or real task tracking system. • Repeated requests for basic tools were ignored and met with empty promises about future budgets. • The role became constantly inventing solutions while manually doing work proper systems should have handled. • Everything was built on workarounds and personal memory, making growth nearly impossible. • After six months of creating fixes for problems that should have been automated, there was simply nothing left to improve.

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