Innovative company that is open to new ideas - Anonymous employee Zūm Employee Review

5.0
Jul 29, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Our company's dedication to its workforce shines through in the equitable salary and extensive benefits we receive, which play a crucial role in fostering our career advancement and demonstrating true appreciation for our efforts. The emphasis on cultivating an environment that champions innovation and teamwork is particularly notable. It is incredibly motivating to work alongside coworkers who are constantly striving to expand the frontiers of customer service and solutions. This commitment creates a workplace that is not only intellectually enriching but also deeply rewarding professionally.

Cons

My only concern here is the work hours. I sometimes had to stay for longer hours which affected my home time.

Explore other reviews about Zūm

5.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One thing that stands out to me is the consistency. The schedule is predictable, expectations are reasonable, and the environment remains professional. The position has been a positive experience for me because I know what to expect from week to week.

Cons

I don’t have any concerns about the driving conditions.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The office was in an accessible location. My coworkers themselves were not difficult to work with.

Cons

• The team's project management system was nothing more than a shared Google Sheet. • The supposed operational infrastructure did not exist. No database, automation, or real task tracking system. • Repeated requests for basic tools were ignored and met with empty promises about future budgets. • The role became constantly inventing solutions while manually doing work proper systems should have handled. • Everything was built on workarounds and personal memory, making growth nearly impossible. • After six months of creating fixes for problems that should have been automated, there was simply nothing left to improve.

See reviews by: Helpful|Rating|Date|All