Great opportunity for a hard working kid with a knack for software - Product Manager a la mode Employee Review

5.0
May 18, 2016
Recommend
CEO approval
Business Outlook

Pros

I started at a la mode in technical support and quickly worked my way into quality assurance and eventually into product management. It's been several years since I've left and I can't speak to how things are there now, but I'm incredibly grateful for the opportunities given to me at a la mode. I can't even begin to describe the amount of knowledge I learned from working at a la mode. This place can be an incredible opportunity for anyone that's out there that didn't do so well in school but that has a knack for understanding how software works and is willing to work hard. You'll be surrounded by incredibly smart people that bring the most out of you. That's where I was when I started with a la mode and I owe them tremendously for where I am in my career today.

Cons

Every job comes with negatives and I don't feel like those are what I want to focus on with this review. I highly recommend a la mode to anyone out there that's fresh out of high school or college with a desire to be in the software business. If you work hard you will get noticed and will get an opportunity to learn many lessons and build a career. It can be stressful at times but I wouldn't take back any of my time at a la mode. The stress forced me to develop many skills that continue to help me today.

Explore other reviews about a la mode

5.0
Mar 29, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great place for you to work

Cons

there are no down sidesc

4.0
Apr 17, 2015
Recommend
CEO approval
Business Outlook

Pros

a la mode, inc. operates in a typical 9-6 work day for most employees. You are expected to come in on time (preferably a few minutes early) and be ready to work. You receive two fifteen minute breaks as well as an hour lunch. a la mode provides excellent accommodations to its employees. They have a wide selection of free food and drinks for breakfast, lunch, or dinner. They throw great parties and even allow management to imbibe in a drink at lunch. The insurance plans a la mode offers is amazing. The environment is fairly laid back and it is a great place to work.

Cons

Unfortunately, the supervisor I was under was a complete cotton headed ninny muggins. He didn't have the slightest clue about how a google search works, let alone the way that software actually operates and the cause of errors. He also was unable to grasp why employees shied away from his management style, which mostly involved a bipolar swing between lighthearted conversation and condescending remarks. He has multiple degrees and so he was over qualified when he was brought on as a customer service technician. He was quickly catapulted up the ranks based on degrees rather than actual experience or qualifications. As long as you receive a good team with a great supervisor after training, this job could turn into a great career. Beware faulty leadership, though.

7
avatar
a la mode Response
11y
I’m sorry you had the experience you describe with your supervisor. Having a supervisor that says condescending remarks to any employee isn’t acceptable. I’m surprised your manager didn’t understand how the search worked or the software operated. All of our direct support supervisors have worked at least seven months or more directly on the phone with customers, fulfilling the same role and responsibility as you, before being promoted to a supervisor. Thanks for the kind words and feedback. They’re appreciated. --Jay
See reviews by: Helpful|Rating|Date|All