Does a la mode pay their employees well?

According to anonymously submitted Glassdoor reviews, a la mode employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at a la mode. This rating has been stable over the past 12 months.

How satisfied are employees working at a la mode?

52% of a la mode employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated a la mode 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at a la mode?

Tech Support (5) , Sales (3) , Customer Service Representative (2) , Software Developer (2) , Technical Support Representative (2)

What are the pros of working at a la mode according to real employee reviews?

"4 day work weeks, great benefits, the ability to work from home in bad weather." ((in 9 reviews)); "Good people to work with." ((in 5 reviews)); "free food trucks" ((in 4 reviews))

What are the cons of working at a la mode according to real employee reviews?

"Management has absolutely no idea how to manage." ((in 4 reviews)); "We were even hearing fairly regularly (even from the owner himself) that the company was profitable and cash flow positive, so these layoffs don’t even seem necessary to begin with." ((in 3 reviews)); "Low pay" ((in 3 reviews)); "Communication is horrible and often times contradictory." ((in 3 reviews)); "Apparently all employees get 1 hour of training every two weeks." ((in 2 reviews))

What are employees saying about a la mode layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about a la mode layoffs and their outlook for job security at a la mode in 2026.

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a la mode reviews

Great Place - Anonymous employee a la mode Employee Review

5.0

Oct 22, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I was a career job-hopper before I started my career at a la mode. There is a real sense of comradery here. The entire company seems focused on the uniform goal, with all departments working in a cohesive manner to accomplish it. Even though I've only worked here about 6 months, I am proud to be part of this team. The upper management are intelligent, humble, approachable, and incredibly competent. I have no plans of leaving this company. For the first time in my career, I feel as if there are better opportunities for me at my current job than in the open market.

Cons

Big, open floor plan with a lot going on. It feels as if the entire layout was designed for extroverts. Not many places to get a few minutes to yourself.

Explore other reviews about a la mode

5.0

Mar 29, 2022

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great place for you to work

Cons

there are no down sidesc

4.0

Apr 17, 2015

Tech support

Recommend

CEO approval

Business Outlook

Pros

a la mode, inc. operates in a typical 9-6 work day for most employees. You are expected to come in on time (preferably a few minutes early) and be ready to work. You receive two fifteen minute breaks as well as an hour lunch. a la mode provides excellent accommodations to its employees. They have a wide selection of free food and drinks for breakfast, lunch, or dinner. They throw great parties and even allow management to imbibe in a drink at lunch. The insurance plans a la mode offers is amazing. The environment is fairly laid back and it is a great place to work.

Cons

Unfortunately, the supervisor I was under was a complete cotton headed ninny muggins. He didn't have the slightest clue about how a google search works, let alone the way that software actually operates and the cause of errors. He also was unable to grasp why employees shied away from his management style, which mostly involved a bipolar swing between lighthearted conversation and condescending remarks. He has multiple degrees and so he was over qualified when he was brought on as a customer service technician. He was quickly catapulted up the ranks based on degrees rather than actual experience or qualifications. As long as you receive a good team with a great supervisor after training, this job could turn into a great career. Beware faulty leadership, though.

a la mode Response

11y

I’m sorry you had the experience you describe with your supervisor. Having a supervisor that says condescending remarks to any employee isn’t acceptable. I’m surprised your manager didn’t understand how the search worked or the software operated. All of our direct support supervisors have worked at least seven months or more directly on the phone with customers, fulfilling the same role and responsibility as you, before being promoted to a supervisor. Thanks for the kind words and feedback. They’re appreciated. --Jay

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