Cruise Sales Agent - Inside Sales Representative arrivia Employee Review

2.0
Jan 18, 2017
Recommend
CEO approval
Business Outlook

Pros

relaxed environment, the ability to work from home was nice, the opportunity to talk on the phone about vacations

Cons

most of the staff and even some management were very unprofessional, there is constant movement with departments/management, there is a terrible lack of qualified training, making good money has a lot to do with the long-term repeat customers, new incoming agents who do not have an established book of business do not make much money at all, therefore the very high turnover in those positions

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arrivia Response
9y
Thank you for taking the time to leave us your review and feedback. We are glad to hear you enjoyed your overall work environment, but are sorry to hear you felt there is a lack of training. We want all of our employees to feel they have been give the tools and training necessary to be successful in their positions with us. We will take your feedback into consideration.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and Team, great pay and love the perks

Cons

Fast paced, self-learn, and thats all

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Travel Benefits, Great work life balance

Cons

Legacy code, Some engineers are lazy and try to do too many shortcuts

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