Call Center - Call Center Representative arrivia Employee Review

1.0
May 9, 2017
Recommend
CEO approval
Business Outlook

Pros

I don't have one pro for this company

Cons

Worst company. No connection with the real world. They take your money and don't care about the customer. I tried to help a customer and was told the sale is already done, move on.

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arrivia Response
9y
We appreciate the time you have take to leave us your review and feedback, however we are sorry to hear that you are not receiving the experience you were hoping for with us. We have many outlets, including our VOICE platform, that we encourage all of our team members to utilize if they have any comments, concerns, questions or anything that comes to mind. We would like to encourage you to send us an email at voiceideas@iceenterprise.com so that we can learn more about the opportunities where we might be able to improve.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and Team, great pay and love the perks

Cons

Fast paced, self-learn, and thats all

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Travel Benefits, Great work life balance

Cons

Legacy code, Some engineers are lazy and try to do too many shortcuts

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