Very Disappointing - Anonymous employee arrivia Employee Review

1.0
May 16, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many to report. There are some good people who work here though, but turn over rate is out of control.

Cons

Everything about this place had been a complete disappointment. They will recruit you with dreams of making great commissions, LIES! Claim you will receive travel benefits, NONE! Better deals on expedia, priceline, etc.. You will be lucky to take home just over minimum wage, after they deduct from your hard earned sales, based on this companies ridiculous commission structure. You will be asked to do work, unrelated to sales constantly. No support from supervisors, who manage by constant lies and misrepresentations. Everything is ran very shady here. You will deal with extremely unhappy timeshare owners calling in to vent, and if you don't in turn sell them, it will decrease from your commission. BEWARE!!! I advise RUN away fast, don't let them fool you.

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arrivia Response
9y
We appreciate the time you have taken to leave us your feedback, and are so sorry to hear that you do not seem to be enjoying your time with us. Our commission plans for our sales team members are uncapped, which allows for incredible earning potential. However, we do have very high standards to ensure we are offering the best customer service possible. Additionally, we do offer extraordinary travel benefits to our employees. We encourage you to reach out to our GoICE travel team to learn more about these travel benefits. We are also sorry to hear that you do not feel supported by your management staff, and will certainly be looking into that. We do want to encourage you to reach out to our Director of Employee Relations at (602) 635-5328 to discuss any concerns you might have.

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