Poor management and communication - Customer Service Representative arrivia Employee Review

2.0
Feb 16, 2022
Recommend
CEO approval
Business Outlook

Pros

- Experience in cruises and travel - Experience in very high-pase company

Cons

- Poor communication from management - Poor information delivery to agents and supervisors resulting in everyone having different information - Unclear expectations from supervisors - Many changes that lead to being impossible to do the job

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arrivia Response
4y
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you haven’t had the necessary information to feel prepared and supported in your role. We know how important it is to have clear communication and would like to help in any way that we can. We are always working to improve and are happy to discuss your experience further. Please email us at hello@arrivia.com with any additional thoughts or feedback.

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5.0
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CEO approval
Business Outlook

Pros

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Cons

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5.0
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CEO approval
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Cons

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