Worst leadership - Call Center Representative arrivia Employee Review

1.0
Mar 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Sometimes we cross good customers

Cons

Every day is a new change, a massive one. One day the procedure, your supervisor is one way. The next day everything is different with zero heads up or time to adjust. They pay you minimum wage with bonuses plan to trick the government and pay you less. But if you get sick you will lose the bonus leaving you with a lousy pay. They say nice things on LinkedIn about mental health but when you manifest your struggles they will do everything to make you quit and leave the company without your rights. Terrible experience

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arrivia Response
2y
Thank you for taking the time to leave a review about your experience at arrivia. We're sorry to hear that it hasn't been positive. We take your concerns very seriously and are working to address those issues. We're actively working on enhancing communication around changes to ensure everyone is informed and prepared well in advance and we're reviewing our processes to establish consistency and predictability across departments and supervisors. If you'd be comfortable sharing more details about your specific situation, we'd appreciate the opportunity to investigate further. You can reach out directly to HR confidentially to discuss your concerns at humanresources@arrivia.com

Explore other reviews about arrivia

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and Team, great pay and love the perks

Cons

Fast paced, self-learn, and thats all

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Travel Benefits, Great work life balance

Cons

Legacy code, Some engineers are lazy and try to do too many shortcuts

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