worst job I’ve had in 10 years of employment - Anonymous employee arrivia Employee Review

1.0
Mar 29, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work from home. That’s all.

Cons

I should’ve believed the reviews before accepting this job. By the second interview I had a bad feeling, very negative, competitive, condescending energy from interviewing staff. When I officially started it was so much worse. Our trainer was obviously racist, I was not victim to this but many on my team were, it was transparent. I’ve never worked in such a negative environment. Staff were fired at midnight after working a full shift for no apparent reason, five staff members were fired within two days with no explanation to the remaining staff, we turned up to work and our colleagues were missing. Our trainer was egocentric and patronising and the whole training structure was incredibly toxic. Every single member of my team shared my sentiments, we were all searching for other jobs every day we worked there. We weren’t told our commission structure until a month into the job. We were told at interview that we’d easily make triple our base salary on commission but this was simply not possible. The pay was terrible for the amount of stress involved. The training was poor, we were pushed onto phones three weeks into training with very little knowledge of the product. The whole company feels like a scam and customers feel that. Stay away, I cannot emphasise enough how terrible this place is to work.

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arrivia Response
2y
Thank you for taking the time to share your honest feedback about your experience at arrivia. We will launch a full investigation into the racist behavior you reported, please give us more details to proceed with this issue at humanresources@arrivia.com or through our ethics hotline. We will take appropriate disciplinary action, to ensure a discrimination-free workplace. We will review and improve our interview practices to ensure a professional and positive experience for all candidates. We will assess our communication channels to ensure they are clear so all employees understand expectations, policies, and compensation structures. We would like to add that we regularly review compensation to ensure arrivia offers competitive pay within the travel industry. We appreciate you bringing these issues to our attention and will do our best to improve our team member experience for future and current team members.

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5.0
Jun 29, 2026
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Cons

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4.0
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