Complete disrespect with employees - Customer Service Representative arrivia Employee Review

We appreciate you taking the time to share your experience at arrivia. We take all concerns seriously and encourage you to reach out to Human Resources at humanresources@arrivia.com or our ethics hotline (contact information available on our SharePoint page) so we may investigate your comments further. We would like to also add that we are committed to fostering a work environment built on fairness, meritocracy, and respect for all employees. We believe in the importance of authentic reviews on platforms like Glassdoor and we do not request employees to write positive reviews that are not a reflection of their genuine experiences. Additionally we also take mental health seriously which is why arrivia has made available mental health resources to employees, including virtual mental health visits & text-with-a-therapist options amongst others.