Stressful but rewarding environment - Sales &Amp; Customer Service Advisor belairdirect Employee Review

4.0
Aug 20, 2016
Recommend
CEO approval
Business Outlook

Pros

The company makes efforts to be a good employer. They offer full benefits, competitive compensation, and constantly have different employee engagement contests and events. The work environment is mostly friendly.

Cons

You are in a position where you have to speak with happy and angry customers on a daily basis. Even if some rules seem unfair, you need to follow them. Your every second in the office is policed and they measure every aspect from your efficiency, to sales, to underwriting. A lot of people have gone on short-term disability due to stress from the job. They need to make sure enough people are on the phones to answer calls, so you have very limited options for taking time off.

Explore other reviews about belairdirect

5.0
Dec 25, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best part of the role is the people you work with. Everyone is sp caring and supportive, it would be hard to make me leave this company, even for more pay

Cons

Lots of changes, can be overwhelming for some people

1
4.0
Jan 27, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Will pay you full salary for a month while they give you a course on how to pass licensing, as well as pay for your exam which costs several hundred dollars. This is not industry standard, in my opinion it makes the company a huge attraction for anyone new to the industry attempting to get a foothold. Just don't mess around during this month and cancel your social life as if you do not pass licensing you cannot sell insurance in Canada and will be let go. -Pay has become much more competitive since 2021. Prior to that it was more of an employer's market so Belair were very cheap -Meritocracy for the most part. I see some people complaining about management playing favorites with opportunities but honestly when it comes to leadership that is every company and social situation..being popular and well liked is necessary for that type of role. Personally I am not that type so much but I am produce strong results and show integrity, and as a result have never had difficulty obtaining all different sorts of development opportunities. -Great benefits -Mostly work from home. Was full WFH during covid but they're heading back to a one day a week in- office system. These corporations are all convinced that employees need a job that also provides them with a Kool aid drenched social life or the business model will fall apart.

Cons

-Typical corporate koolaid culture. No different from any other large corporation but still annoying. -Sales driven. This is a pro if you are good, but if you are not good with customers or willing to put in the work to develop those skills you will not get regular raises or development opportunities. -No commission. Your pay is pure salary and while you will get little rewards such as gift cards throughout the year and a better raise/bonus at year end for good performance, you cannot expect to see any of the money you bring in added directly to your paycheque no matter how much you sell.

See reviews by: Helpful|Rating|Date|All