4.0
Aug 20, 2016
Current employee
Recommend
CEO approval
Business Outlook
Pros
The company makes efforts to be a good employer. They offer full benefits, competitive compensation, and constantly have different employee engagement contests and events. The work environment is mostly friendly.
Cons
You are in a position where you have to speak with happy and angry customers on a daily basis. Even if some rules seem unfair, you need to follow them. Your every second in the office is policed and they measure every aspect from your efficiency, to sales, to underwriting. A lot of people have gone on short-term disability due to stress from the job. They need to make sure enough people are on the phones to answer calls, so you have very limited options for taking time off.