Don't work for them - Insurance Advisor, Contact Centre belairdirect Employee Review

1.0
Mar 7, 2020
Recommend
CEO approval
Business Outlook

Pros

I never felt happier turning in my keys.

Cons

High pressure - selling a product that is difficult to sell - most of the time more expensive than ICBC products. Yet there's high pressure from all sides to meet targets. There are numerous metrics you will be measured on including the seconds you spend on the phone with your client. You are treated more as a sales advisor than an insurance advisor. There will be days that you may not sell anything - that's just the nature of the business yet you will begin to hear from your supervisor - a supervisor who hasn't come close to achieving your sales numbers. Initially when you are hired they give you a break but as the months go by that will all change. You will be pulled into an office and placed on a performance plan. One by one the most experienced and talented producers were terminated from this company. When you are interviewing for a position ask how many staff have left over the past 2 years. Note this down because it will be something to reflect on later. If you are eventually hired ask colleagues how many have left or forced to leave over the past 2 years then compare their answer to the answer your interviewer gave. There's no loyalty to you. Everything is window dressing with this company. You need to always smile or you will be brought in to explain yourself. Employer surveys are to be completed at your assigned computer at the assigned time - a computer that is monitored. Lastly, BC is moving towards a no-fault insurance system - this will make life impossible. I'm personally predicting that Belairdirect will pull out of BC just based purely on my observations during my time there.

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belairdirect Response
6y
Thank you for providing your feedback about our company. We take all concerns very seriously and will share your comments with our internal teams so the issues you've identified can be addressed. We value the contributions of our employees and are dedicated to offering a healthy environment where everyone can grow and feel inspired to give their very best. We're sorry you didn't feel this way.

Explore other reviews about belairdirect

5.0
Dec 25, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best part of the role is the people you work with. Everyone is sp caring and supportive, it would be hard to make me leave this company, even for more pay

Cons

Lots of changes, can be overwhelming for some people

1
4.0
Jan 27, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Will pay you full salary for a month while they give you a course on how to pass licensing, as well as pay for your exam which costs several hundred dollars. This is not industry standard, in my opinion it makes the company a huge attraction for anyone new to the industry attempting to get a foothold. Just don't mess around during this month and cancel your social life as if you do not pass licensing you cannot sell insurance in Canada and will be let go. -Pay has become much more competitive since 2021. Prior to that it was more of an employer's market so Belair were very cheap -Meritocracy for the most part. I see some people complaining about management playing favorites with opportunities but honestly when it comes to leadership that is every company and social situation..being popular and well liked is necessary for that type of role. Personally I am not that type so much but I am produce strong results and show integrity, and as a result have never had difficulty obtaining all different sorts of development opportunities. -Great benefits -Mostly work from home. Was full WFH during covid but they're heading back to a one day a week in- office system. These corporations are all convinced that employees need a job that also provides them with a Kool aid drenched social life or the business model will fall apart.

Cons

-Typical corporate koolaid culture. No different from any other large corporation but still annoying. -Sales driven. This is a pro if you are good, but if you are not good with customers or willing to put in the work to develop those skills you will not get regular raises or development opportunities. -No commission. Your pay is pure salary and while you will get little rewards such as gift cards throughout the year and a better raise/bonus at year end for good performance, you cannot expect to see any of the money you bring in added directly to your paycheque no matter how much you sell.

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