Terrible job - Customer Account Advisor bet365 Employee Review

1.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of vacation time which is expected to be used.

Cons

Pretty much everything. You are exptected to maintain 3 chats consistently for 8 hours straight while reaching out to necessary departments to resolve each chat. One day I ended with 117 chats during my shift. You are micromanaged on every single minute of your day. Have to ask to go to the bathroom and told when to take your breaks. No phones. No snacks. No talking. It’s horrible.

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, interesting job, good management

Cons

Have to work rotating weekends

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits were good. Training was helpful.

Cons

Micro management and not enough balance between break and doing the job. You only get two 10 minute breaks and a half hour lunch. And if you are late by one minute, you will hear about it. No work from home. You have to hide your badge when you leave which it felt odd.

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