Pros
The only pro I can think of that one could enjoy working at Bet365 is that for two weeks of the month you get to work late shifts which pay 1.5x your hourly rate (Around £7.60 during probation and £8.50 once probation is completed).
Cons
- The entire environment is profit driven rather than customer focussed - You're discouraged from building any rapport with customers - Every contact you have with a customer has to be completely formal (e.g. You address customers by their title and last name, you can't use terms like "you're", "you'll" etc, you have to type "you are" or "you will"). - Working as an advisor, you're completely untrusted and that's made completely clear to you by the way you're treated in regards to access you have to information.