Hostility from customers and management - Retail Associate dd's DISCOUNTS Employee Review

2.0
Sep 5, 2013
Recommend
CEO approval
Business Outlook

Pros

The company is very flexible with availability. There were times were I could only work weekends or certain times of the day and they would worked around that. Also the employee discount of 20% and on certain days 40% were really great.

Cons

Since the company is a discount retail store that serves at a lower income bracket the customers have a tendency to be more aggressive and abusive toward customers. During my time there I was repeatedly threatened or cursed at on a regular basis by customers. Due to Obamacare coming into affect soon the company began restricting everyone to work under 25 hours a week, but to be safe they restrict everyone to under 20. The amount of work expected by a sole individual is very unrealistic. It is common that the work normally done by a team of 3 to 4 people is now given to one person.

Explore other reviews about dd's DISCOUNTS

5.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Staff are great, communication is good, and the scheduling is fantastic.

Cons

Customers can be messy or sometimes very rude for no reason.

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Customer Service Experience Money counting Money handling Helping customers

Cons

No breaks Long hours Dealing with difficult or frustrated customers On holidays it was very fast-paced

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