Still has potential, but needs to get it's act together - quick - Supervisor eBay Employee Review

3.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

The people. eBay really does hire some great people with great ideas, they just don't necessarily have influence to change anything. They do try to make it a fun environment with rewards and recognition as well, and employees do have the chance to voice issues to leadership.

Cons

The culture has completely changed over the last year. It's feeling much more corporate. Executives seem to be outright disregarding who we once were, and pursuing some new brand image that doesn't work and doesn't fit, yet they won't even fully admit that this is their goal. On the one hand, they say they still care about the small businesses and sellers that made eBay what it is today but on the other, every action they are taking says otherwise. We have totally alienated our customers. We are offering a platform that is complex with rules and polices that don't make sense. With the economy the way it is today, people should be flocking to eBay to sell their used goods and items and instead we've driven them away. Ideas aren't listened to by management; it takes an incredible amount of time to get anything done and by the time anything is implemented we're off onto the new flavor of the week.

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Challenging work, great company culture. There is something genuinely motivating about building for a brand that everyone knows and uses: the scale and real-world stakes make the work feel meaningful. The AI work specifically is at the frontier of applied AI: production systems, hard problems in agentic workflows and evaluation, and real customer impact. Good work-life balance. Leadership is more engaged and technically credible than I expected from a company this size — when I built a prototype, senior stakeholders engaged substantively and supported continued investment quickly. Competitive compensation, sharp colleagues, and a well-sized Austin office with a focused, collaborative feel.

Cons

Like any tech company, there is some legacy code to deal with which can cause friction. That said, eBay has made meaningful progress on modernizing the tech stack and has genuinely embraced the latest tools: AI development here uses current frameworks and infrastructure, not decade-old patterns. Large company coordination processes (security reviews, cross-team alignment) can slow things that could move faster, and vendor partnerships add some communication overhead. But the reach of what you build makes it worth the extra overhead.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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