Great Company, Always room for Improvement - Strategic Account Manager eBay Employee Review

4.0
Jan 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Contributes to the financial well being of millions and gives many a chance to work for themselves. Great culture overall, though can shaded spots within the company are vastly different than most.

Cons

Steadily moving from a community focused company to a commodity oriented merchandising company. Split with PayPal has opened the door to shifting ideologies.

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eBay Response
9y
We are so glad to hear that you enjoy the culture at eBay! Being able to offer our employees a great work culture as well as phenomenal benefits is something we value heavily. We are sorry to hear that you are unhappy with the direction of our company. As a whole, we strive hard to ensure that we focus on both buyers and sellers as we grow. We want to create an optimal experience for buyers, sellers and our employees too. Thank you so much for your feedback! !

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good company you will go out as a leader

Cons

Frequent org changes , layoffs

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Challenging work, great company culture. There is something genuinely motivating about building for a brand that everyone knows and uses: the scale and real-world stakes make the work feel meaningful. The AI work specifically is at the frontier of applied AI: production systems, hard problems in agentic workflows and evaluation, and real customer impact. Good work-life balance. Leadership is more engaged and technically credible than I expected from a company this size — when I built a prototype, senior stakeholders engaged substantively and supported continued investment quickly. Competitive compensation, sharp colleagues, and a well-sized Austin office with a focused, collaborative feel.

Cons

Like any tech company, there is some legacy code to deal with which can cause friction. That said, eBay has made meaningful progress on modernizing the tech stack and has genuinely embraced the latest tools: AI development here uses current frameworks and infrastructure, not decade-old patterns. Large company coordination processes (security reviews, cross-team alignment) can slow things that could move faster, and vendor partnerships add some communication overhead. But the reach of what you build makes it worth the extra overhead.

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