eBay re-invented themselves in the past 2 years - Product Management eBay Employee Review

5.0
Oct 13, 2017
Recommend
CEO approval
Business Outlook

Pros

eBay totally re-invented themselves after they separated from PayPal. There were significant changes in the upper management as well as a cultural change. The company is now all about innovation, empowering people and leveraging the ideas people from diverse backgrounds bring to the table. A key thing that changed is also the approach to strategy. Instead of changing the strategy every year and focusing on different customer segments or business areas in different years, there is no a long-term strategy that focuses on key areas. Also, the focus on the customer is now really there. Customer Service was leveled up and empowered to really serve customers in an effective way. It's been an amazing and highly motivating journey is on and I am impressed such an "old" company is able to get such a transition done.

Cons

The second office location in San Jose at 1st Street isn't as awesome as the main office. A lot of work is taking place though to bring the facility up to speed.

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good company you will go out as a leader

Cons

Frequent org changes , layoffs

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Challenging work, great company culture. There is something genuinely motivating about building for a brand that everyone knows and uses: the scale and real-world stakes make the work feel meaningful. The AI work specifically is at the frontier of applied AI: production systems, hard problems in agentic workflows and evaluation, and real customer impact. Good work-life balance. Leadership is more engaged and technically credible than I expected from a company this size — when I built a prototype, senior stakeholders engaged substantively and supported continued investment quickly. Competitive compensation, sharp colleagues, and a well-sized Austin office with a focused, collaborative feel.

Cons

Like any tech company, there is some legacy code to deal with which can cause friction. That said, eBay has made meaningful progress on modernizing the tech stack and has genuinely embraced the latest tools: AI development here uses current frameworks and infrastructure, not decade-old patterns. Large company coordination processes (security reviews, cross-team alignment) can slow things that could move faster, and vendor partnerships add some communication overhead. But the reach of what you build makes it worth the extra overhead.

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