Was good until John Donahoe took over! - Anonymous employee eBay Employee Review

1.0
Oct 24, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The compensation and the atmosphere are excellent with this company! Some of the lower level management are very good. The overall nature of this business is unique and one of a kind!

Cons

TERRIBLE upper management. A CEO that runs his business based on some poor experience he must have had buying on ebay. No vision is present in this company. They look to the future and prey. Business does not work that way! To much outsourcing sending good American jobs overseas while customer service suffers. This company has a very long history of ignoring the needs of their customers. The CEO is intentionally making changes to the core business to reduce the customer base. To put more focus on it paypal payment service.

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good company you will go out as a leader

Cons

Frequent org changes , layoffs

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Challenging work, great company culture. There is something genuinely motivating about building for a brand that everyone knows and uses: the scale and real-world stakes make the work feel meaningful. The AI work specifically is at the frontier of applied AI: production systems, hard problems in agentic workflows and evaluation, and real customer impact. Good work-life balance. Leadership is more engaged and technically credible than I expected from a company this size — when I built a prototype, senior stakeholders engaged substantively and supported continued investment quickly. Competitive compensation, sharp colleagues, and a well-sized Austin office with a focused, collaborative feel.

Cons

Like any tech company, there is some legacy code to deal with which can cause friction. That said, eBay has made meaningful progress on modernizing the tech stack and has genuinely embraced the latest tools: AI development here uses current frameworks and infrastructure, not decade-old patterns. Large company coordination processes (security reviews, cross-team alignment) can slow things that could move faster, and vendor partnerships add some communication overhead. But the reach of what you build makes it worth the extra overhead.

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