Wouldn’t recommend to worst enemy - Premium Services Representative eBay Employee Review

1.0
Jan 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Free drinks and the weekly bagels, nothing else

Cons

Poor management, they pick favorites, lies about room for improvement, management doesn’t get involved with abusive customers, poor work environment with toxic culture, I wouldn’t even want my worst enemies to deal with this dump

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, love this company and this job

Cons

No, everything's just nice. I love the company

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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